Facility Review Ltd
Moorlands Trading Estate
Registered in England & Wales No. 10136058,
Facility Review Ltd is Authorised and regulated by the Financial Conduct Authority In respect of regulated claims management activity
FRN830122: ITS REGISTRATION IS RECORDED ON THE WEBSITE https://register.fca.org.uk/
The customer is not required to use the services of a firm which carries out regulated claims management activity to pursue their claim. Should someone wish to handle the complaint themselves, they will first need to lodge the complaint with the financial institution first before escalating to the Financial Ombudsman. It is possible for the customer to present the claim themselves for free, either to the person against whom they wish to complain or to the Financial Ombudsman https://www.financial-ombudsman.org.uk/ or the statutory compensation scheme.